How governed is your warranty operation?
Every week, warranty decisions are made in your Zendesk — replacements approved, engineers dispatched, cases closed. Atlas analyses how those decisions are really being made, and shows you where value is leaking.
1 · Connect your Zendesk
Two clicks, read-only access. Atlas computes aggregate figures only — it never stores your tickets or your customers' details.
2 · Atlas analyses your operation
Warranty volumes, evidence discipline, closure records, response performance — the operational reality behind your support queue.
3 · Your operational assessment
An executive report worth forwarding: a governance score, the gaps that cost you money, and exactly what fixing each one looks like.
Already governed? Atlas Core runs your whole warranty operation on a dedicated instance — see the plans.